Ratings & Reviews

Overall Rating

4(383 reviews)97.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Dobie does okay. The securi...Review From Modern Messagesubmitted by Case*@*.Com - |Recommended: YesDobie does okay. The security at night is kind of annoying. Some nights the security knows my face and let's me in. Other nights I'll walk in and they will yell out like I'm some kind of criminal asking for my ID and why I'm there. Inconsistency with security is my downfall. However, the pro to living here is the food plan. The food is always at least decent. Sometimes I walk away very happy with the food quality.
response from property -I am so thrilled you enjoy the Café meal plan. Our Café provides high quality healthy options to residents including those with food allergies and/or dietary restrictions. A whole host of new menu items will spring to life next semester. Is Spring to Life as funny as my favorite pun one liner? - I'd tell you a chemistry joke but I know I wouldn't get a reaction? Joking aside, check out our new Dobie Café menu at DineOnCampus.com that will feature Grilled Cheese, Burgers, Boca Burgers, Gyros and Philly Cheese Steak Sliders hot off the grill and an expansive tofu menu that will include Spicy Tofu Scramble, Tofu Marsala, Coconut Orange Tofu, and Tofu & Veggie Scampi, just to name a few. Several new breakfast items will be offered such as carrot cake oatmeal (yum!) and Goat Cheese Grits. With the warm weather comes BBQ BBQ Beef Ribs, Dry Rub Ribs, Corn Bread et al. Please reach out to us at the end of the semester and share your thoughts regarding the new menu. I have shared your comments with our 3rd party vendor regarding the courtesy officer personnel. Thank you for taking the time to provide this valuable feedback.
I really enjoyed my stay at...Review From Modern Messagesubmitted by Allison T. - |Recommended: YesI really enjoyed my stay at Dobie Twenty21. The apartment creates a far greater sense of community than most apartments in West Campus, and it is so convenient for Business students. Although the food wasn't always my favorite, the on-site gym, lounge, and study facilities are really, really nice for residents.
response from property -Thank you for your constructive feedback. We are always happy to receive feedback from our residents so we may provide a high quality living experience for all who choose to stay with us.
It is a nice location near ...Review From Modern Messagesubmitted by Goba*@*.Com - |Recommended: YesIt is a nice location near school, so it is very convenient to come back to my dorm after my classes. However you need to hire more maintenance workers because there are too many maintenance problems and too little workers to fix them. Also, the food needs help.
response from property -Thank you for bringing these concerns to our attention. You can food suggestions to dobiecafe@trinity-pm.com and if you have any outstanding maintenance requests, please let us know so we may address the situation promptly. We are here to be of service.
All Talk No Actionsubmitted by Abigail H. - |Recommended: Yesmanagement is nice. Recent renovations and not enough personnel have distracted from assisting residents, also some of the front desk seem biased towards ACC students and those students who capitalize on opportunities that exist because of the ACC student handbook, which allows CLEP tests to be taken at universities like the University of Pittsburgh or University of Massachusetts Boston. Personally I feel as if having the opportunity to study at Harvard and visit MIT has created the wrong perception about me. I like to be silly just a bit about studying at MIT, but don't mean anything personally towards UT students. Its a really cool place to live.
response from property -Thank you for your constructive feedback. We strive to provide prompt and courteous service and hope that you continue to enjoy your living experience with us.
I think Dobie is a very goo...Review From Modern Messagesubmitted by Chha*@*.Com - |Recommended: YesI think Dobie is a very good choice for student housing. With all the amenities the gym, pool, and all the shops in Dobie's mall and the meal plan, there isn't much more I could ask for. There are a few issues, though. There have been roaches in my room, and there was a problem with water leaking from the AC unit. However, maintenance and exterminators did come and those issues seem to have been resolved. The elevators used to stop suddenly and are now covered in graffiti. The printer jams frequently, and there has been a delay in getting the online leasing system set up. These things are not deal breakers, but they do have an impact. Still, the overall experience has been great.
response from property -I am so glad you are enjoying Dobie and its rich amenities package. I am also happy to hear we were able to handle any maintenance concerns you had. We went dark in mid-October to upgrade our online services and Resident Portal to better meet your housing needs. Everything from online payments, work orders, and even renewing is just a CLICK away. These upgrades, unfortunately, are not without growing pains. However, we are providing a more valuable community experience for all of our residents. There are many exciting improvements ahead with Target coming to the Dobie Mall. That's right you heard correctly; TARGET! Dobie Twenty21 now more than ever is your ONE stop shop teaming up with Target to meet the needs of local guests, UT students like YOU, faculty, and surrounding neighborhood residents. At approximately 22,000 square feet, the new Target store will provide a quick-trip shopping experience with a customized assortment, including: A selection of fresh groceries, including grab-and-go items for students on a budget A curated assortment of dorm and apartment essentials Portable technology products and accessories Select men's and women's apparel and accessories Health, personal care, and beauty items Apparel and accessories from the University of Texas Services include Order Pickup and Target Mobile Target will also house a STARBUCKS & CVS Pharmacy within their retail space! Have you renewed your lease yet? If you are one of the first to take advantage of our renewal program and renew by December 31st, you will receive a Target gift card! Imagine taking a short elevator ride and purchasing anything and everything needed to stock your Dobie student space. The wall coverings in the elevators are slated to be replaced in the near future. Thank you for providing valuable feedback.
Good Valuesubmitted by Adam N. - |Recommended: YesThe bad reputation of this place is pretty much irrelevant now. The new management has renovated a whole bunch of stuff and it's pretty competitive with other west campus options. The food is surprisingly decent. I would would definitely put it a step above your typical dorm cafeteria food, but don't expect home cooked restaurant quality. For what you get proximity to UT, food, utilties , the price is competitive. The only real complaint I have is that there aren't rolling chairs in the rooms. It seems trivial, but when you use your desk everyday, having a rolling chair is a godsend. Not to mention that the bottoms of the chairs are slowly scraping up the floor. Other than that, I don't have any big complaints.
response from property -Thank you for sharing this constructive feedback with us. We will share these suggestions with our design team to improve upon our furnishing options moving forward. Please let us know if there is anything else we can do to enhance your experience with us.
I think Dobie 21 is a great community with friendly residents and is a great place to stay close to campus.submitted by Zahra L. - |Recommended: YesIf someone were to ask me about my experience at Dobie I would tell them that overall I have enjoyed my stay at Dobie for my first year. I have made some of my best friends here. The distance from campus is another plus and I wouldnt have chose any differently.
response from property -Thank you for your kind review. We hope that you continue to enjoy your time as a member of our community.
I think it's pretty descent. submitted by Camilla G. - |Recommended: YesI'd say it's pretty nice as long as you know how to decorate your apartment. Also I would say the food is not very good.
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to enhance your experience with us.
Fine for college, not for adults.submitted by Nathanael C. - |Recommended: NoIt's suitable for a younger demographic, but as an older resident I am underwhelmed. The vandalism disappoints me... not the fault of the staff, but I wish something was enforced upon residents who choose to be so disrespectful. Also, the RAs or student staff are hit or miss. I don't want one bad apple to ruin the whole batch, so I will say that some are very kind and helpful and at least show effort when asked for assistance. However, several others are, quite frankly, terrible at their jobs and act like whatever problems are presented are not their problem. I now avoid asking most of them for anything but my deliveries. Also, I've brought up the drastic increase in price for laundry it now costs 8 to complete a load when it was 2 when I moved in and didn't get a good answer for that question either.
response from property -Thank you for your feedback. I am sorry to hear that your experience at Dobie has been less than satisfactory and I (Lynn Frazier) am here to help! In regards to the vandalism, our Corporate Design Team is aware of the recent vandalism issues that we have experienced and they are working diligently to come up with a design that is suitable for college students. We understand that it is an eyesore and want to rectify the situation as soon as possible. However, we also want to make sure that we get it right this time! I have already shared this information with our corporate team and we will make sure we execute as soon as we possibly can. In regards to the bad customer service you have experienced with our team, I would like to sit down with you and get specific details on your experience here so that I can educate my team and improve the service our residents are receiving. We have poured our heart and soul into Dobie and if we are falling short, we need to know exactly how so that we can fix the problem and to make sure that moving forward, your experience is enjoyable and stress free. I have forwarded your laundry concerns to CoinMach and am happy to help should you need any further assistance.
Goodsubmitted by Akshath A. - |Recommended: YesIt's conveniently located, and has a good environment.
response from property -Thank you for your review. We hope that you continue to enjoy your time as a member of our community.
I think dobie charges too much for the quality of staysubmitted by Tracy L. - |Recommended: NoIf you are planning to move in here, be prepared for unexpected maintenance problems that reoccur frequently i.e. toilet not flushing, AC breaking down, and water being shut off . Also, expect maintenance requests to be responded to about 3 months later or so. The A C is also not ever cold if you don't have your own A C unit, at best is cool-ish.
response from property -Thank you for taking the time to provide feedback. When I researched your work order history, I found two work orders: 8/23 online work order 4 outlets not working repaired on 9/1 9/30 call-in work order toilet clogged repaired the same day While we strive to complete work orders within 24 hours, it is not always possible. For example, following a large number of Dobie residents moving in on the same day, such as your recent move-in on 8/20, it is not uncommon that a work order may take longer. Water interruptions are unfortunate but sometimes required to make necessary repairs that help prevent future interruptions. Do you recall receiving our email to residents on September 19 stating that we received reports that the HVAC (heating, ventilation and air conditioning) system in some areas was not properly regulating the temperature? Our records show that this email notification was opened in your gmail address. In this email, we requested residents to reach out to us if their student space was not cooler by September 26 after we addressed the systems with a 3rd party vendor. We did not hear from you nor have you submitted a work order regarding your HVAC. I have, however, taken the liberty of submitting one for you. Please stay in touch with us and let us know if there is anything else we can do to enhance your experience with us.
Good For the Pricesubmitted by Jose P. - |Recommended: YesIt's a very good first-year experience and it is a good place to live at a good price. There are better place to live but they are all more expensive
response from property -Thank you for your review. Please let us know if there is anything we can do to enhance your experience with us.
Good except for maintenancesubmitted by Allen T. - |Recommended: YesEverything about Dobie is pretty good except for the fact that maintenance is essentially nonexistent. I put in two maintenance requests, one for my A C and one for my toilet paper holder, and none got taken care of. The fact that those things were breaking didn't bother me but the fact that it wasn't ever fixed. If they get maintenance taken care of then I honestly think that Dobie isn't such a bad place.
response from property -Thank you for your review. We were happy to follow up with you and confirm that all of your maintenance concerns have been addressed to your satisfaction. Please let us know if there is anything else we can do to enhance your experience with us.
Good, but could be bettersubmitted by Caleb A. - |Recommended: YesI think Dobie should listen to its residents before making changes. While a lot of the general things have been upgraded, some things were changed that didn't need to be, and somethings that should have been changed weren't Repetition of the food, amount of light in the rooms, hallway quality... While Dobie is indeed making great strides to better themselves, I think administration should open a suggestion box, instead of knowing whats best
response from property -Great idea! A suggestion box is now located at the RA Desk. We value our residents' opinions and appreciate you reaching out to us Caleb. Our designer has immersed himself in the Austin culture and student living at Dobie. We are installing a large dry erase board in our Tech Center at the request of several residents. There are numerous other amenity upgrades forthcoming as well, again, at the request of our residents. I noticed that you have not relocated to a modernized floor. Additional bright LED lighting has been added to both the units and the breezeways on the modernized floors. Our professionally managed café has made great strides in creating chef inspired dishes that are on a 4-week rotation. Should you have a favorite dish, please submit the recipe to dineoncampus.com. Also, if there is something you love, reach out to Shaun or Tiffany. They are extremely receptive and cater to many of our residents.
Getting Bettersubmitted by Sara T. - |Recommended: YesI liked living here. The construction is was super annoying, but aside from that I've met great people here. NOT a fan of the new floors in renovated rooms.
response from property -Thank you for your constructive feedback. We are always happy to learn how well we are meeting the expectations of our residents and will use this review to help us implement positive community changes moving forward.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Dobie Twenty21 Student Spaces, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Dobie Twenty21 Student Spaces, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose