Ratings & Reviews

Overall Rating

4(499 reviews)98.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Allison T. - |Recommended: YesI really enjoyed my stay at... — I really enjoyed my stay at Dobie Twenty21. The apartment creates a far greater sense of community than most apartments in West Campus, and it is so convenient for Business students. Although the food wasn't always my favorite, the on-site gym, lounge, and study facilities are really, really nice for residents.
response from property -Hi Allison, I am so glad that you enjoyed your time here at Dobie. We hope that you will stay with us again sometimes. Thank you Dobie Twenty 21 Management
Review From Modern Messagesubmitted by Goba*@*.Com - |Recommended: YesIt is a nice location near ... — It is a nice location near school, so it is very convenient to come back to my dorm after my classes. However you need to hire more maintenance workers because there are too many maintenance problems and too little workers to fix them. Also, the food needs help.
response from property -Good Afternoon Grace, I am so glad that you are enjoying living here at Dobie. Is there anything wrong with you room that we can fix for you? Also if you have any recipes that you would like to see at Dobie please email dobiecafe@trinity-pm.com. Thank you Dobie Twenty 21 Management
submitted by Abigail H. - |Recommended: YesAll Talk No Action — management is nice. Recent renovations and not enough personnel have distracted from assisting residents, also some of the front desk seem biased towards ACC students and those students who capitalize on opportunities that exist because of the ACC student handbook, which allows CLEP tests to be taken at universities like the University of Pittsburgh or University of Massachusetts Boston. Personally I feel as if having the opportunity to study at Harvard and visit MIT has created the wrong perception about me. I like to be silly just a bit about studying at MIT, but don't mean anything personally towards UT students. Its a really cool place to live.
response from property -Thank you for your constructive feedback. We strive to provide prompt and courteous service and hope that you continue to enjoy your living experience with us.
Review From Modern Messagesubmitted by Chha*@*.Com - |Recommended: YesI think Dobie is a very goo... — I think Dobie is a very good choice for student housing. With all the amenities the gym, pool, and all the shops in Dobie's mall and the meal plan, there isn't much more I could ask for. There are a few issues, though. There have been roaches in my room, and there was a problem with water leaking from the AC unit. However, maintenance and exterminators did come and those issues seem to have been resolved. The elevators used to stop suddenly and are now covered in graffiti. The printer jams frequently, and there has been a delay in getting the online leasing system set up. These things are not deal breakers, but they do have an impact. Still, the overall experience has been great.
response from property -Hi, My name Is Kayte and I am the Leasing Manager here at Dobie. I am located in the front lobby behind the RA desk. Please feel free to stop by or email me kstein@trinity-pm.com if you have any pending work orders that we can place for you. Thanks for your feedback and Thanks for choosing Dobie Twenty 21.
submitted by Adam N. - |Recommended: YesGood Value — The bad reputation of this place is pretty much irrelevant now. The new management has renovated a whole bunch of stuff and it's pretty competitive with other west campus options. The food is surprisingly decent. I would would definitely put it a step above your typical dorm cafeteria food, but don't expect home cooked restaurant quality. For what you get proximity to UT, food, utilties , the price is competitive. The only real complaint I have is that there aren't rolling chairs in the rooms. It seems trivial, but when you use your desk everyday, having a rolling chair is a godsend. Not to mention that the bottoms of the chairs are slowly scraping up the floor. Other than that, I don't have any big complaints.
response from property -Thank you for sharing this constructive feedback with us. We will share these suggestions with our design team to improve upon our furnishing options moving forward. Please let us know if there is anything else we can do to enhance your experience with us.
submitted by Zahra L. - |Recommended: YesI think Dobie 21 is a great community with friendly residents and is a great place to stay close to campus. — If someone were to ask me about my experience at Dobie I would tell them that overall I have enjoyed my stay at Dobie for my first year. I have made some of my best friends here. The distance from campus is another plus and I wouldnt have chose any differently.
response from property -Thank you for your kind review. We hope that you continue to enjoy your time as a member of our community.
submitted by Camilla G. - |Recommended: YesI think it's pretty descent. — I'd say it's pretty nice as long as you know how to decorate your apartment. Also I would say the food is not very good.
response from property -Thank you for your constructive feedback. Please let us know if there is anything we can do to enhance your experience with us.
submitted by Nathanael C. - |Recommended: NoFine for college, not for adults. — It's suitable for a younger demographic, but as an older resident I am underwhelmed. The vandalism disappoints me... not the fault of the staff, but I wish something was enforced upon residents who choose to be so disrespectful. Also, the RAs or student staff are hit or miss. I don't want one bad apple to ruin the whole batch, so I will say that some are very kind and helpful and at least show effort when asked for assistance. However, several others are, quite frankly, terrible at their jobs and act like whatever problems are presented are not their problem. I now avoid asking most of them for anything but my deliveries. Also, I've brought up the drastic increase in price for laundry it now costs 8 to complete a load when it was 2 when I moved in and didn't get a good answer for that question either.
response from property -Thank you for your feedback. I am sorry to hear that your experience at Dobie has been less than satisfactory and I (Lynn Frazier) am here to help! In regards to the vandalism, our Corporate Design Team is aware of the recent vandalism issues that we have experienced and they are working diligently to come up with a design that is suitable for college students. We understand that it is an eyesore and want to rectify the situation as soon as possible. However, we also want to make sure that we get it right this time! I have already shared this information with our corporate team and we will make sure we execute as soon as we possibly can. In regards to the bad customer service you have experienced with our team, I would like to sit down with you and get specific details on your experience here so that I can educate my team and improve the service our residents are receiving. We have poured our heart and soul into Dobie and if we are falling short, we need to know exactly how so that we can fix the problem and to make sure that moving forward, your experience is enjoyable and stress free. I have forwarded your laundry concerns to CoinMach and am happy to help should you need any further assistance.
submitted by Akshath A. - |Recommended: YesGood — It's conveniently located, and has a good environment.
response from property -Thank you for your review. We hope that you continue to enjoy your time as a member of our community.
Review From Modern Messagesubmitted by Evelyn O. - |Recommended: YesLiving here has been a grea... — Living here has been a great experience. My roommate and I have not had any problems and the resident assistants have been the most wonderful part about living here
submitted by Tracy L. - |Recommended: NoI think dobie charges too much for the quality of stay — If you are planning to move in here, be prepared for unexpected maintenance problems that reoccur frequently i.e. toilet not flushing, AC breaking down, and water being shut off . Also, expect maintenance requests to be responded to about 3 months later or so. The A C is also not ever cold if you don't have your own A C unit, at best is cool-ish.
response from property -Thank you for taking the time to provide feedback. When I researched your work order history, I found two work orders: 8/23 online work order 4 outlets not working repaired on 9/1 9/30 call-in work order toilet clogged repaired the same day While we strive to complete work orders within 24 hours, it is not always possible. For example, following a large number of Dobie residents moving in on the same day, such as your recent move-in on 8/20, it is not uncommon that a work order may take longer. Water interruptions are unfortunate but sometimes required to make necessary repairs that help prevent future interruptions. Do you recall receiving our email to residents on September 19 stating that we received reports that the HVAC (heating, ventilation and air conditioning) system in some areas was not properly regulating the temperature? Our records show that this email notification was opened in your gmail address. In this email, we requested residents to reach out to us if their student space was not cooler by September 26 after we addressed the systems with a 3rd party vendor. We did not hear from you nor have you submitted a work order regarding your HVAC. I have, however, taken the liberty of submitting one for you. Please stay in touch with us and let us know if there is anything else we can do to enhance your experience with us.
submitted by Jose P. - |Recommended: YesGood For the Price — It's a very good first-year experience and it is a good place to live at a good price. There are better place to live but they are all more expensive
response from property -Thank you for your review. Please let us know if there is anything we can do to enhance your experience with us.
submitted by Allen T. - |Recommended: YesGood except for maintenance — Everything about Dobie is pretty good except for the fact that maintenance is essentially nonexistent. I put in two maintenance requests, one for my A C and one for my toilet paper holder, and none got taken care of. The fact that those things were breaking didn't bother me but the fact that it wasn't ever fixed. If they get maintenance taken care of then I honestly think that Dobie isn't such a bad place.
response from property -Thank you for your review. We were happy to follow up with you and confirm that all of your maintenance concerns have been addressed to your satisfaction. Please let us know if there is anything else we can do to enhance your experience with us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Dobie Twenty21 Student Spaces", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Dobie Twenty21 Student Spaces", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose